Product Overview
Firestop Selector is a software application designed to help Firestop specialists search, filter, and facilitate the purchase of Hilti firestop systems that are code-compliant and meet safety standards.
The challenge with this project was multi-faceted. Some of the main ones were: understanding our users existing workflow to accomplish certain tasks, accommodating users with different levels of expertise, creating an optimal path to filter + itemize and compile Firestop systems.
PERSONA NEEDS ANALYSIS
INFORMATION ARCHITECTURE AUDIT
INTERACTION LOGIC MAP
USER WORKFLOW OVERVIEW
Wireframe Prototypes
CONTEXTUAL INQUIRY
To better asses the quality of our updated software, we went to the job site to understand first-hand the needs of our users, how they use the software, and which tasks are most important. Here were the key takeaways:
• The images the were shown as part of their selection was not intuitive (reflective of the real objects)
• Our users were primarily interested in defining the quantity and cost of the hardware
• The inability to generate a BOM document and then revise was frustrating as changes can occur throughout the project
• A “cart” functionality was requested to preview their selection before committing to generate their final document